Mother’s Day Gifting - Terms and Conditions
1. Promotion Rules
1.1 The Galleria Gift Card Reward Promotion Entry rules:
a) The Galleria Gift Card Reward promotion will take place at the Guest Services Desk on Level G
and The Luxury Collection on Level L2, during mall trading hours, 19 March to 21 March 2026
inclusive.
b) Guests need to purchase a minimum of AED1,000 in The Galleria gift cards to redeem a AED100
gift card.
c) Each guest can claim up to one gift card purchase throughout the entire campaign. 10% bonus
value, capped at AED 1,000 per entry.
d) Smaller denominations totalling AED1,000, such as the purchase of four cards worth AED250
each, are accepted as part of this promotion.
e) The bonus reward will be delivered on a single gift card and may not be distributed amongst
multiple gift cards.
f) Corporate sales are not entitled to participate this promotion.
g) Guests must register and provide complete registration details including their name, email
address and mobile number when purchasing the Gift Card.
h) The gift card reward has a 12-month validity from the date it is loaded, which may be prior to
the date of receipt.
i) The gift card rewards based on a first come, first served basis and prizes are limited on daily
basis. The campaign will end when all prizes have been claimed by guests.
j) Participants should not be under 18 years old. Those under 18 years old must be with a parent
or guardian to accompany them and receive the prize on their behalf.
k) The Galleria reserves the right to alter, amend or add to these terms and conditions and
withdraw this activity without notifying guests at any time and guests shall be bound by such
changes.
l) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss
or damage to any guest resulting from participating in this activation.
1.2 Date
19 March to 21 March 2026 inclusive.
2. General
2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void,
or unenforceable, then the remaining provisions will remain in full force and effect.
2.2 We reserve the right to add, to delete or modify any provision of these Promotion Terms and
Conditions to comply with new laws or regulations or to update our offerings, at any time
without notice. Failure to receive notification of a change does not render those changes invalid.
It is your responsibility to make sure that you understand these provisions. We reserve the right
to correct any errors, inaccuracies or omission in these Promotion Terms and Conditions and
without prior notice at any time. If you do not agree with any provision in these Promotion
Terms and Conditions, then you should not enter into or consent to any promotional activity at
The Galleria Al Maryah Island. A copy of these Promotion Terms and Conditions can be provided
upon request.
2.3 These Promotion Terms and Conditions are written in English (UK) and may be translated to
other languages. Any translation of these provisions is provided solely for convenience, and to
the extent there is any conflict between the two, the English (UK) version shall take precedence.
2.4 These Promotion Terms and Conditions shall be governed by and construed in accordance with
the laws of the Abu Dhabi Global Market as amended and updated from time to time. Any
dispute arising in connection with these Promotion Terms and Conditions shall be finally settled
in the courts of the Abu Dhabi Global Market and the courts of the Abu Dhabi Global Market
shall have exclusive jurisdiction in respect of any claim or dispute.
2.5 These Promotion Terms and Conditions are effective as of 19 March 2026 and shall expire on 21
March 2026.
General Terms and Conditions
1. Introduction
1.1 These are the general terms and conditions (the "General Terms and Conditions") which apply
to any competition, prize draw, giveaway or other promotional event or activity which The
Galleria Al Maryah Island (the "Mall") may run, operate or promote whether in the Mall, on our
website, social media platforms, on air or otherwise (each referred to as a "Promotion”).
1.2 These General Terms and Conditions may be amended from time to time and all guests are
encouraged to check this page for changes.
1.3 By entering a Promotion, all guests agree to be bound by these General Terms and Conditions
along with any other specific rules which relate to a Promotion (the "Promotion Terms and
Conditions"). The Promotion Terms and Conditions may include entry instructions and any
other specific rules or conditions relating to a particular Promotion and may be published on
our website, social media platforms or any other publications connected with the Mall.
1.4 All references to “we”, “us”, “our” or equivalent shall refer to The Galleria Al Maryah Island, Al
Maryah Retail Company Ltd, GR Sowwah Retail Ltd and Sowwah Square Investment ꟷSole
Proprietorship L.L.C., together with all parents, affiliates and subsidiaries of the same
(collectively “the Company”).
2. Duration
Each Promotion will commence immediately on the date upon which the Promotion is
published or advertised unless a later date and time frame is specified. The closing date for a
Promotion will be made clear in the Promotion Terms and Conditions or the relevant
promotional materials. All timings wiII be based on Gulf Standard Time.
3. Entering a Promotion
3.1 Unless the Promotion Terms and Conditions specify a different geographic region or a
different minimum age, each Promotion will be open to individuals aged 18 or over (at the
time of entry) who are United Arab Emirates nationals, United Arab Emirates residents and
other individuals based in the United Arab Emirates at the time of the Promotion.
3.2 Where a Promotion is open to individuals younger than 18, the age requirement for the
Promotion will be specified in the Promotion Terms and Conditions. We reserve the right to
request parental or guardian permission for such individuals to enter and may require a
release form to be signed.
3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be
detailed in the Promotion Terms and Conditions.
3.4 To enter, you must follow the entry process for the Promotion, which will usually be explained
in the Promotion Terms and Conditions and/or promotional materials or announcements. We
cannot guarantee entry and accept no responsibility for entries which are misspelt, corrupt or
ineligible, or for entries which have not reached us for example, postal, telephone, text
message, on line or social media entries not received as a result of network incompatibility.
Entries received outside of the opening and closing times of the Promotion will not be
accepted.
3.5 When entering a Promotion you must provide us with your real name. We may publish your
name, nearest geographical location and other details. If you do not want your real name to be
disclosed to the wider public, then you must let us know in advance. If you fail to provide us
with your real name, you may be disqualified, at our discretion, and we reserve the right to
select another entrant to participate in the Promotion or withdraw the prize and select another
winner, as applicable.
3.6 Unless otherwise specified in the Promotion Terms and Conditions, you may only enter,
participate or vote once (as applicable for each Promotion) and no bulk, automated, machine
assisted, third party, syndicate or other group entries wiII be accepted. We reserve the right to
disqualify any entries which, in our reasonable opinion, appear to have used any of these entry
methods, for example, entries or votes from the same IP address, email address, postal
address, telephone number, or similar or entries which we, in our sole discretion, consider to
be suspicious or fraudulent. You may not enter a Promotion if you have been given the
answer(s) or any other relevant information in relation to the Promotion, directly or indirectly.
3.7 For the purpose of this Clause 3.7, a “Connected Person” is an individual that is directly or
indirectly employed by the Company or directly or indirectly employed by any retailer or any
other occupier in the Mall, or is the individual’s spouse, child or any other relative. Connected
Persons shall not be permitted to participate in any Promotion at the Mall at any time. If it is
later discovered that a Connected Person has participated in or benefited from any Promotion,
we reserve the right to rescind any prizes, gifts or any other benefit awarded to or received by
that Connected Person.
3.8 If you are ineligible to take part in the Promotion (e.g. because of age restrictions or previous
exclusions), your entry cannot be transferred to anyone else. If we find out that you are
ineligible to take part, then you may be disqualified and we reserve the right to select another
entrant to participate in the Promotion or withdraw the prize and select another winner, as
applicable.
4. Winner selection and notification
4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the
Promotion Terms and Conditions.
4.2 Unless otherwise specified in the Promotion Terms and Conditions:
4.2.1. In the case of a prize draw, winner(s) will be selected at random. This will be done
by either (a) an automated process, or (b) a process which will be conducted or
supervised by an independent person, or(c) such process as is explained in the Promotion
Terms and Conditions.
4.2.2 In the case of a competition, where the selection of a winning entry is open to
subjective interpretation (for example, in the case of a written submission such as "tell
us in 100 words why your pet is the best pet in the world"), the prize winners will be
selected by an independent judge or a panel of judges that includes one independent
judge. The names of the independent judges will be made available on request by
writing to info@thegalleria.ae the judges may vary with each competition, so please ensure
you identify the relevant competition when making that request. However, for competitions
that involve the selection of winners at random from a pool of eligible entrants, such random
selection will be conducted using a random computer process.
4.3 If you win a prize:
4.3.1 you will need to respond to the notification within the timeframe set out in the Promotion
Terms and Conditions and follow the instructions provided to you. You will need to provide
proof of your ID, age and address as well as accept the General Terms and Condition and the
Promotion Terms and Conditions.
4.3.2 We will only be able to send prize fulfilment information and/or prize details to the email
address you used to enter the Promotion or, in relation to an on-air or social media platform
Promotion, the email address you registered with us after being notified as a winner.
4.3.3 Once you have provided all the required information, we will then send you the prize in
accordance with the Promotion Terms and Conditions. We will not be liable for any prizes which
are lost, delayed, damaged or destroyed in transit.
4.3.4 If: (i) you are unable to provide us with a valid form of ID and/or proof of age or
address; (ii) you provide us with incorrect or fraudulent information; or (iii) you fail to comply
with any other instructions or time limits notified to you, you will forfeit your right to the prize
and we reserve the right to withdraw the prize and select another winner. For the avoidance
of doubt, if it becomes apparent that you have breached this term after you have received your
prize, we reserve the right to request the return of the prize or a similar cash value from you.
5. Prizes
5.1 The prize or prizes will be as described in the relevant promotional materials. Imagery is for
illustrative purposes only, and colours and other minor details may vary. Anything which is not
expressly included in the prize description is not included as part of the prize.
5.2 Each prize is subject to availability and is non-transferable, non-refundable and no cash
alternative is available. Where prizes consist of entry tickets, events, and other time-specific
prizes, they must be taken on the dates specified by us.
5.3 You will not be entitled to receive a prize which, for any reason, you would be prohibited by
law from purchasing, using, owning or possessing, and you must not enter a Promotion to win
such a prize. If you are the winner of such a prize, you will be disqualified, and we reserve the
right to withdraw the prize and select another winner. for the avoidance of doubt, you will not
be entitled to an alternative prize unless we decide at our sole discretion to grant you an
alternative prize (instead of disqualifying you and selecting an alternative winner).
5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If
this is of concern then you should speak to a financial advisor.
5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.
5.6 Third party terms and conditions may apply to certain parts of a prize, where applicable. For
example, where the prize contains ticket(s) to an event, you and any guest(s) and/or travel
companion(s) will not only be bound by the Promotion Terms and Conditions, but also the
event organiser and venue owner's rules and all terms and conditions set out on the ticket.
5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than
one prize per Promotion and we reserve the right to withhold or reclaim any second or
subsequent prize.
6. Additional terms specific to prizes involving an event
6.1 Where a Promotion prize involves attendance at or tickets to an event, you acknowledge that
we are not liable or responsible if you fail to attend the event for any reason. If the event is
cancelled or rescheduled, we may either secure tickets for the winner to attend the
rescheduled event if practical (the date and time will be decided solely between us and the
prize provider) or, at our discretion, provide an alternative prize.
6.2 Where a Promotion prize involves an event, you acknowledge that this prize is subject to the
terms and conditions of the venue, the promotor and the ticket agent and you must comply
with all such terms and conditions, including but not limited to any relevant instructions and
health and safety requirements.
7. Data Protection
7 .1 Your personal data, and the personal data of any guest(s)/travel companion{s) that you or they
provide to us, will be collected and processed by us and shall not be transferred or shared with
third parties. Your personal data may be disclosed to the relevant author ties at their
reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or
anti-social behaviour and in compliance with law enforcement agencies and applicable codes.
7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory
obligations. Subject to review by the Mall, this period may be extended.
7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if
you choose to opt-in, we may:
7.3.1 use your information for the purpose of the Promotion and other future promotional
activities and you may opt out at any time; and
7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications
relevant to upcoming events and promotional activities at the Mall.
7.4 We will ensure that all personnel who have access to and/ or process customer
personal data keep all such data confidential in accordance with the applicable data protection
laws.
7.5 We shall implement appropriate technical and organisational measures to ensure an
appropriate level of security and to take necessary measures in accordance with the applicable
data protection laws.
7.6 In the event of a breach of security, we shall notify guests without undue delay provided
that notification of the breach shall not be construed as an acknowledgment of any fault or
liability. We will take reasonable commercial steps to assist in the investigation, mitigation and
remediation of any breach.
7. 7 You may request the removal of your personal details from our database by contacting
info@amrc.ae. If you request that your personal details be removed prior to the conclusion of
a Promotion, you will forfeit your right to enter the Promotion and/ or claim any prize and we
reserve the right to select another entrant to participate in the Promotion or withdraw the
prize and select another winner, as applicable.
7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure
that your guests) has given you consent to provide us with their personal data.
7.9 You have the right to request deletion of any personal information however we may be
required to keep some guest information for specific legal and regulatory reasons. You will be
notified if any information cannot be deleted at the time of your request.
7.10 The Mall shall not share any guest information with any third-party processors or transfer or
authorise the transfer of guest information without the prior consent.
8 Liability
8.1 Your entry or participation in Promotion and/or prize is at your own risk. If the Promotion or
prize requires that you undertake any physical activity please ensure, before entering the
Promotion, that you are in good health, that you have informed us before or at the time of
claiming the prize of any underlying medical condition, physical or other impairment or
medication you are taking which may be relevant and which could adversely affect your use or
enjoyment of the prize, or ability to claim the prize. You must notify us immediately if you
become ill or become aware of any other relevant medical or health and safety information
which could affect your participation in a Promotion and/or prize. If you have a disability, please
make this clear to us when you claim the prize, so we can consult with you well in advance of
the prize and make such reasonable adjustments as are practical and within our reasonable
control, based on all the circumstances, to ensure that you can enjoy the prize to the fullest
extent.
8.2 We, and our respective parents, subsidiaries and affiliate companies, their successors and
assigns and all their respective shareholders, directors, officers and employees ("Released
Parties"), will have no liability whatsoever in connection with any Promotions and you shall hold
the Released Parties harmless for any injuries, losses or damages of any kind that your or others
may incur as a consequence of your participation in any Promotion, your entry, or your
acceptance, use or misuse of any prize, gift or similar. By entering any Promotion, you explicitly
release, discharge and hold harmless the Released Parties from and against any and all liabilities
of any kind whatsoever (including under claim, demands, proceedings, awards or otherwise)
and any costs, expenses, losses, damages, compensation, penalties, fees and disbursements
arising as a consequence, whether directly or indirectly, of any injury, death, loss of or damage
to property, or any reason, occurring during or arising out of your participation in any
Promotion and the acceptance and/ or use or misuse of any prize, gift or similar.
8.3 If we consider in our reasonable opinion or have grounds to suspect that:
8.3.1 you or your entry are in breach of the Promotion Terms and Conditions;
8.3.2 you or any third party have cheated, deceived or engaged in fraudulent or unsporting
conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize
winner(s) or any entry);
8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or
others to any medical, security, safety or similar risk whatsoever (including if you are
intoxicated or abusive in any way) without limiting the options available to us, you may be
disqualified and we reserve the right to select another entrant to participate in the Promotion
or withdraw the prize and select another winner, as applicable. You agree that you have not
done anything and will not do anything which is likely to bring us or any of our prize partners
into disrepute or which might adversely affect our reputation or the Promotion. Entries
deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will
be removed from the Promotion. If you are disqualified for any reason, you will not be
compensated and you may be required to pay any costs incurred.
8.4 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions
limits or excludes our (or any third party's) liability arising from fraud or from death or personal
injury caused by negligence or any other type of liability which may not be limited or excluded
by law, to the fullest extent permissible by law, we: (i) shall have no liability in relation to any
act or omission of any third party; and (ii) exclude all liability to you and anyone else for any
claims, costs, losses, including indirect loss, damage or harm of any kind arising from or in
connection with the Promotion and any or gifts prizes and your use or enjoyment of them.
8.5 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions
limits or excludes our (or any third party's) liability arising from fraud or from death or personal
injury caused by negligence or any other type of liability which may not be limited or excluded
by law, to the fullest extent permissible by law, in no event will our total aggregate liability to
you exceed the cost of the prize or gift won, awarded or otherwise provided in connection with
the relevant Promotion.
8.6 We make no representation, warranty or guarantee in relation to prizes or gifts provided and,
subject to the provisions set out at clause 8.2 and legal rights which cannot lawfully be waived,
we will have no liability to you in relation to any prize or gift, their fitness for purpose or
otherwise.
8.7 We cannot guarantee that the services or systems for entering the Promotion will be free
from omissions or errors. Subject to the above, we do not accept any liability in relation to such
services or systems.
9. Miscellaneous
9.1 We reserve the right to add, to delete or modify any provision of these General Terms and
Conditions to comply with new laws or regulations or to update our offerings, at any time
without notice. Failure to receive notification of a change does not render those changes
invalid. It is your responsibility to make sure that you understand these provisions. We reserve
the right to correct any errors, inaccuracies or omission in these General Terms and Conditions
and Promotion Terms and Conditions without prior notice at any time. If you do not agree with
any provision in these General Terms and Conditions or in the Promotion Terms and Conditions,
then you should not enter into or consent to any promotional activity at the Mall. A copy of
these General Terms and Conditions can be provided upon request.
9.2 Any and all rights in the promotional, marketing, gifting, and any other campaigns organised by
the Mall are and shall remain the exclusive property of the Mall. This includes any and all
content on social media and other online presence such as, but not limited to, text, images,
graphics, logos, page headers, icons, images, audio clips, digital downloads, data compilation,
software, trademarks, audio, video, data and other material (together “Content”). Participation
in any promotional activity or competition shall not transfer or vest any rights in the Content
to you. All intellectual property rights, proprietary right and licenses (if any) shall survive, as
well as all restrictions on use, all limitation on liability and disclaimers.
9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void,
or unenforceable, then the remaining provisions will remain in full force and effect.
9.4 These General Terms and Conditions and any Promotion Terms and Conditions shall be
governed by and construed in accordance with the law of the Abu Dhabi Global Market as
amended and updated from time to time. Any dispute arising in connection with these General
Terms and Conditions and any Promotion Terms and Conditions shall be finally settled in the
courts of the Abu Dhabi Global Market and you irrevocably agree that the courts of the Abu
Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.
9.5 These General Terms and Conditions and Promotion Terms and Conditions are written in
English (UK). Any translation of the provisions into another language is provided solely for
convenience, and to the extent there is any conflict between the two, the English (UK) version
shall take precedence.
9.6 In the event that there is any conflict or inconsistency between the provisions of the General
Terms and Conditions, the Promotion Terms and Conditions, and the waiver and release form,
these conflicts and inconsistencies shall be resolved in the following order of precedence:
(1) waiver and release form;
(2) Promotion Terms and Conditions; and
(3) General Terms and Conditions.
9.7 For any further enquiries, our contact details are:
Al Dar Retail Company
The Galleria Al Maryah Island
Property Management Office
PO Box 764627
Abu Dhabi
United Arab Emirates
10. Effective: 16 February 2026.