Let's Dance with CCAD!

Join us for a special “Zumba for Parents & Child” community session at The Galleria in collaboration with Cleveland Clinic Abu Dhabi on 30 May from 9:00 a.m. to 10:30 a.m. at Level 2, North Link Bridge.

Bringing together wellness, family fun, and community connection, the morning will feature an energetic Zumba session followed by an ophthalmology awareness talk and Q&A led by a physician from Cleveland Clinic Abu Dhabi. Guests can also enjoy hydration stations, giveaways, music, and interactive engagement moments throughout the event.

Event Schedule:
• 8:30 – 9:00 a.m. – Arrival, gathering, T-shirt collection & warm-up
• 9:00 – 10:00 a.m. – Zumba session
• 10:00 – 10:30 a.m. – Doctor’s speech & Q&A
• Followed by giveaways and refreshments

Bring your little ones and enjoy a fun-filled family morning focused on movement, wellbeing, and togetherness.

Register here!

Timing & Location

Start Date : 30/05/2026

End Date : 30/05/2026

Time : 9:00 am to 10:30 am

Location : Level 2, North Link Bridge

Eid Al Adha Kick to Win 2026 Promotion Terms and Conditions

1. Promotion Rules
1.1 Eid Al Adha Kick to Win 2026 Promotion Entry rules:

a) The Galleria’s Eid Al Adha Kick to Win 2026 promotion is taking place from 27 May to 07 June 2026 (inclusive).

b) Guests must present receipt(s) with a combined minimum spend of AED 500 to qualify for participation in the Eid Al Adha activation, which involves gently kicking and rolling balls into designated coloured target holes, each corresponding to a matching-coloured prize box.

c) Guests who spend AED 500 or more will receive three (3) attempts to kick the ball towards the target.

d) Guests who spend AED 1,500 or more will receive six (6) attempts to kick the ball towards the target.

e) Guests must register and provide complete registration details including their name, email address and mobile number to participate at the activation.

f) Receipts must be within the period 27 May to 07 June 2026 (inclusive) to be eligible for entry.

g) Receipts copies and duplicates are not eligible for entry.

h) Prizes in this promotion will consist of The Galleria Gifts Cards worth AED 82,000.

i) Guests must present a valid Emirates ID or Passport to claim their prizes at the Guest Services Desks before 30 June 2026.

j) Participants must be 18 years old. A parent or guardian may accompany a participant under 18 years of age and collect the prize on their behalf.

k) Failure to provide accurate details and required documents upon registering for the activation will not allow guests to participate.

l) The Galleria and its agents, employees and contractors do not accept any responsibility if Eid Al Adha Kick to Win 2026 promotion is not available.

m) Retailers of The Galleria are not eligible for this activity.

n) The Galleria reserves the right to alter, amend or add to these terms and conditions and withdraw this activity without notifying guests at any time and guests shall be bound by such changes.

o) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss or damage to any guest resulting from participating in this activation.

p) Participants classified under POD and other exceptional cases may use a bowling-style rolling action as an alternative method of participation.

q) Participants are required to gently kick and roll the balls using controlled movement. For safety and fair play, the use of excessive force or aggressive kicking is not permitted and may result in disqualification.

1.2 Date
27 May to 07 June 2026 inclusive.

General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

2.2 We reserve the right to add, to delete or modify any provision of these Promotion Terms and Conditions to comply with new laws or regulations or to update our offerings, at any time without notice. Failure to receive notification of a change does not render those changes invalid. It is your responsibility to make sure that you understand these provisions. We reserve the right to correct any errors, inaccuracies or omission in these Promotion Terms and Conditions and without prior notice at any time. If you do not agree with any provision in these Promotion Terms and Conditions, then you should not enter into or consent to any promotional activity at The Galleria Al Maryah Island. A copy of these Promotion Terms and Conditions can be provided upon request.

2.3 These Promotion Terms and Conditions are written in English (UK) and may be translated to other languages. Any translation of these provisions is provided solely for convenience, and to the extent there is any conflict between the two, the English (UK) version shall take precedence.

2.4 These Promotion Terms and Conditions shall be governed by and construed in accordance with the laws of the Abu Dhabi Global Market as amended and updated from time to time. Any dispute arising in connection with these Promotion Terms and Conditions shall be finally settled in the courts of the Abu Dhabi Global Market and the courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

2.5 These Promotion Terms and Conditions are effective as of 27 May and shall expire on 07 June 2026.

General Terms and Conditions

1. Introduction

1.1 These are the general terms and conditions (the "General Terms and Conditions") which apply to any competition, prize draw, giveaway or other promotional event or activity which The Galleria Al Maryah Island (the "Mall") may run, operate or promote whether in the Mall, on our website, social media platforms, on air or otherwise (each referred to as a "Promotion”).

1.2 These General Terms and Conditions may be amended from time to time and all guests are encouraged to check this page for changes.

1.3 By entering a Promotion, all guests agree to be bound by these General Terms and Conditions along with any other specific rules which relate to a Promotion (the "Promotion Terms and Conditions"). The Promotion Terms and Conditions may include entry instructions and any other specific rules or conditions relating to a particular Promotion and may be published on our website, social media platforms or any other publications connected with the Mall.

1.4 All references to “we”, “us”, “our” or equivalent shall refer to The Galleria Al Maryah Island, Al Maryah Retail Company Ltd, GR Sowwah Retail Ltd and Sowwah Square Investment ꟷSole Proprietorship L.L.C., together with all parents, affiliates and subsidiaries of the same (collectively “the Company”).

2. Duration

Each Promotion will commence immediately on the date upon which the Promotion is published or advertised unless a later date and time frame is specified. The closing date for a Promotion will be made clear in the Promotion Terms and Conditions or the relevant promotional materials. All timings wiII be based on Gulf Standard Time.

3. Entering a Promotion

3.1 Unless the Promotion Terms and Conditions specify a different geographic region or a different minimum age, each Promotion will be open to individuals aged 18 or over (at the time of entry) who are United Arab Emirates nationals, United Arab Emirates residents and other individuals based in the United Arab Emirates at the time of the Promotion.

3.2 Where a Promotion is open to individuals younger than 18, the age requirement for the Promotion will be specified in the Promotion Terms and Conditions. We reserve the right to request parental or guardian permission for such individuals to enter and may require a release form to be signed.

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be detailed in the Promotion Terms and Conditions.

3.4 To enter, you must follow the entry process for the Promotion, which will usually be explained in the Promotion Terms and Conditions and/or promotional materials or announcements. We cannot guarantee entry and accept no responsibility for entries which are misspelt, corrupt or ineligible, or for entries which have not reached us for example, postal, telephone, text message, on line or social media entries not received as a result of network incompatibility. Entries received outside of the opening and closing times of the Promotion will not be accepted.

3.5 When entering a Promotion you must provide us with your real name. We may publish your name, nearest geographical location and other details. If you do not want your real name to be disclosed to the wider public, then you must let us know in advance. If you fail to provide us with your real name, you may be disqualified, at our discretion, and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

3.6 Unless otherwise specified in the Promotion Terms and Conditions, you may only enter, participate or vote once (as applicable for each Promotion) and no bulk, automated, machine assisted, third party, syndicate or other group entries wiII be accepted. We reserve the right to disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods, for example, entries or votes from the same IP address, email address, postal address, telephone number, or similar or entries which we, in our sole discretion, consider to be suspicious or fraudulent. You may not enter a Promotion if you have been given the answer(s) or any other relevant information in relation to the Promotion, directly or indirectly.

3.7 For the purpose of this Clause 3.7, a “Connected Person” is an individual that is directly or indirectly employed by the Company or directly or indirectly employed by any retailer or any other occupier in the Mall, or is the individual’s spouse, child or any other relative. Connected Persons shall not be permitted to participate in any Promotion at the Mall at any time. If it is later discovered that a Connected Person has participated in or benefited from any Promotion, we reserve the right to rescind any prizes, gifts or any other benefit awarded to or received by that Connected Person.

3.8 If you are ineligible to take part in the Promotion (e.g. because of age restrictions or previous exclusions), your entry cannot be transferred to anyone else. If we find out that you are ineligible to take part, then you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.2.1. In the case of a prize draw, winner(s) will be selected at random. This will be done by either (a) an automated process, or (b) a process which will be conducted or supervised by an independent person, or(c) such process as is explained in the Promotion Terms and Conditions.

4.2.2 In the case of a competition, where the selection of a winning entry is open to subjective interpretation (for example, in the case of a written submission such as "tell us in 100 words why your pet is the best pet in the world"), the prize winners will be selected by an independent judge or a panel of judges that includes one independent judge. The names of the independent judges will be made available on request by writing to info@thegalleria.ae the judges may vary with each competition, so please ensure you identify the relevant competition when making that request. However, for competitions that involve the selection of winners at random from a pool of eligible entrants, such random selection will be conducted using a random computer process.

4.3 If you win a prize:

4.3.1 you will need to respond to the notification within the timeframe set out in the Promotion Terms and Conditions and follow the instructions provided to you. You will need to provide proof of your ID, age and address as well as accept the General Terms and Condition and the Promotion Terms and Conditions.

4.3.2 We will only be able to send prize fulfilment information and/or prize details to the email address you used to enter the Promotion or, in relation to an on-air or social media platform Promotion, the email address you registered with us after being notified as a winner.

4.3.3 Once you have provided all the required information, we will then send you the prize in accordance with the Promotion Terms and Conditions. We will not be liable for any prizes which are lost, delayed, damaged or destroyed in transit.

4.3.4 If: (i) you are unable to provide us with a valid form of ID and/or proof of age or address; (ii) you provide us with incorrect or fraudulent information; or (iii) you fail to comply with any other instructions or time limits notified to you, you will forfeit your right to the prize and we reserve the right to withdraw the prize and select another winner. For the avoidance of doubt, if it becomes apparent that you have breached this term after you have received your prize, we reserve the right to request the return of the prize or a similar cash value from you.

5. Prizes

5.1 The prize or prizes will be as described in the relevant promotional materials. Imagery is for illustrative purposes only, and colours and other minor details may vary. Anything which is not expressly included in the prize description is not included as part of the prize.

5.2 Each prize is subject to availability and is non-transferable, non-refundable and no cash alternative is available. Where prizes consist of entry tickets, events, and other time-specific prizes, they must be taken on the dates specified by us.

5.3 You will not be entitled to receive a prize which, for any reason, you would be prohibited by law from purchasing, using, owning or possessing, and you must not enter a Promotion to win such a prize. If you are the winner of such a prize, you will be disqualified, and we reserve the right to withdraw the prize and select another winner. for the avoidance of doubt, you will not be entitled to an alternative prize unless we decide at our sole discretion to grant you an alternative prize (instead of disqualifying you and selecting an alternative winner).

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.6 Third party terms and conditions may apply to certain parts of a prize, where applicable. For example, where the prize contains ticket(s) to an event, you and any guest(s) and/or travel companion(s) will not only be bound by the Promotion Terms and Conditions, but also the event organiser and venue owner's rules and all terms and conditions set out on the ticket.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than one prize per Promotion and we reserve the right to withhold or reclaim any second or subsequent prize.

6. Additional terms specific to prizes involving an event

6.1 Where a Promotion prize involves attendance at or tickets to an event, you acknowledge that we are not liable or responsible if you fail to attend the event for any reason. If the event is cancelled or rescheduled, we may either secure tickets for the winner to attend the rescheduled event if practical (the date and time will be decided solely between us and the prize provider) or, at our discretion, provide an alternative prize.

6.2 Where a Promotion prize involves an event, you acknowledge that this prize is subject to the terms and conditions of the venue, the promotor and the ticket agent and you must comply with all such terms and conditions, including but not limited to any relevant instructions and health and safety requirements.

7. Data Protection

7 .1 Your personal data, and the personal data of any guest(s)/travel companion{s) that you or they provide to us, will be collected and processed by us and shall not be transferred or shared with third parties. Your personal data may be disclosed to the relevant author ties at their reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or anti-social behaviour and in compliance with law enforcement agencies and applicable codes.

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if you choose to opt-in, we may:

7.3.1 use your information for the purpose of the Promotion and other future promotional activities and you may opt out at any time; and

7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer personal data keep all such data confidential in accordance with the applicable data protection laws.

7.5 We shall implement appropriate technical and organisational measures to ensure an appropriate level of security and to take necessary measures in accordance with the applicable data protection laws.

7.6 In the event of a breach of security, we shall notify guests without undue delay provided that notification of the breach shall not be construed as an acknowledgment of any fault or liability. We will take reasonable commercial steps to assist in the investigation, mitigation and remediation of any breach.

7. 7 You may request the removal of your personal details from our database by contacting info@amrc.ae. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/ or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure that your guests) has given you consent to provide us with their personal data.

7.9 You have the right to request deletion of any personal information however we may be required to keep some guest information for specific legal and regulatory reasons. You will be notified if any information cannot be deleted at the time of your request.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or authorise the transfer of guest information without the prior consent.

8 Liability

8.1 Your entry or participation in Promotion and/or prize is at your own risk. If the Promotion or prize requires that you undertake any physical activity please ensure, before entering the Promotion, that you are in good health, that you have informed us before or at the time of claiming the prize of any underlying medical condition, physical or other impairment or medication you are taking which may be relevant and which could adversely affect your use or enjoyment of the prize, or ability to claim the prize. You must notify us immediately if you become ill or become aware of any other relevant medical or health and safety information which could affect your participation in a Promotion and/or prize. If you have a disability, please make this clear to us when you claim the prize, so we can consult with you well in advance of the prize and make such reasonable adjustments as are practical and within our reasonable control, based on all the circumstances, to ensure that you can enjoy the prize to the fullest extent.

8.2 We, and our respective parents, subsidiaries and affiliate companies, their successors and assigns and all their respective shareholders, directors, officers and employees ("Released Parties"), will have no liability whatsoever in connection with any Promotions and you shall hold the Released Parties harmless for any injuries, losses or damages of any kind that your or others may incur as a consequence of your participation in any Promotion, your entry, or your acceptance, use or misuse of any prize, gift or similar. By entering any Promotion, you explicitly release, discharge and hold harmless the Released Parties from and against any and all liabilities of any kind whatsoever (including under claim, demands, proceedings, awards or otherwise) and any costs, expenses, losses, damages, compensation, penalties, fees and disbursements arising as a consequence, whether directly or indirectly, of any injury, death, loss of or damage to property, or any reason, occurring during or arising out of your participation in any Promotion and the acceptance and/ or use or misuse of any prize, gift or similar.

8.3 If we consider in our reasonable opinion or have grounds to suspect that:

8.3.1 you or your entry are in breach of the Promotion Terms and Conditions;

8.3.2 you or any third party have cheated, deceived or engaged in fraudulent or unsporting conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize winner(s) or any entry);

8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or others to any medical, security, safety or similar risk whatsoever (including if you are intoxicated or abusive in any way) without limiting the options available to us, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. You agree that you have not done anything and will not do anything which is likely to bring us or any of our prize partners into disrepute or which might adversely affect our reputation or the Promotion. Entries deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will be removed from the Promotion. If you are disqualified for any reason, you will not be compensated and you may be required to pay any costs incurred.

8.4 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions limits or excludes our (or any third party's) liability arising from fraud or from death or personal injury caused by negligence or any other type of liability which may not be limited or excluded by law, to the fullest extent permissible by law, we: (i) shall have no liability in relation to any act or omission of any third party; and (ii) exclude all liability to you and anyone else for any claims, costs, losses, including indirect loss, damage or harm of any kind arising from or in connection with the Promotion and any or gifts prizes and your use or enjoyment of them.

8.5 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions limits or excludes our (or any third party's) liability arising from fraud or from death or personal injury caused by negligence or any other type of liability which may not be limited or excluded by law, to the fullest extent permissible by law, in no event will our total aggregate liability to you exceed the cost of the prize or gift won, awarded or otherwise provided in connection with the relevant Promotion.

8.6 We make no representation, warranty or guarantee in relation to prizes or gifts provided and, subject to the provisions set out at clause 8.2 and legal rights which cannot lawfully be waived, we will have no liability to you in relation to any prize or gift, their fitness for purpose or otherwise.

8.7 We cannot guarantee that the services or systems for entering the Promotion will be free from omissions or errors. Subject to the above, we do not accept any liability in relation to such services or systems.

9. Miscellaneous

9.1 We reserve the right to add, to delete or modify any provision of these General Terms and Conditions to comply with new laws or regulations or to update our offerings, at any time without notice. Failure to receive notification of a change does not render those changes invalid. It is your responsibility to make sure that you understand these provisions. We reserve the right to correct any errors, inaccuracies or omission in these General Terms and Conditions and Promotion Terms and Conditions without prior notice at any time. If you do not agree with any provision in these General Terms and Conditions or in the Promotion Terms and Conditions, then you should not enter into or consent to any promotional activity at the Mall. A copy of these General Terms and Conditions can be provided upon request.

9.2 Any and all rights in the promotional, marketing, gifting, and any other campaigns organised by the Mall are and shall remain the exclusive property of the Mall. This includes any and all content on social media and other online presence such as, but not limited to, text, images, graphics, logos, page headers, icons, images, audio clips, digital downloads, data compilation, software, trademarks, audio, video, data and other material (together “Content”). Participation in any promotional activity or competition shall not transfer or vest any rights in the Content to you. All intellectual property rights, proprietary right and licenses (if any) shall survive, as well as all restrictions on use, all limitation on liability and disclaimers.

9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

9.4 These General Terms and Conditions and any Promotion Terms and Conditions shall be governed by and construed in accordance with the law of the Abu Dhabi Global Market as amended and updated from time to time. Any dispute arising in connection with these General Terms and Conditions and any Promotion Terms and Conditions shall be finally settled in the courts of the Abu Dhabi Global Market and you irrevocably agree that the courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

9.5 These General Terms and Conditions and Promotion Terms and Conditions are written in English (UK). Any translation of the provisions into another language is provided solely for convenience, and to the extent there is any conflict between the two, the English (UK) version shall take precedence.

9.6 In the event that there is any conflict or inconsistency between the provisions of the General Terms and Conditions, the Promotion Terms and Conditions, and the waiver and release form, these conflicts and inconsistencies shall be resolved in the following order of precedence:

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Aldar Retail Management

The Galleria Al Maryah Island

Property Management Office

PO Box 764627

Abu Dhabi

United Arab Emirates

10. Effective: 27 May 2026.

EID AL ADHA AT THE GALLERIA

Your Place to Celebrate, Shop & Win This Eid

Celebrate Eid Al Adha at The Galleria Al Maryah Island with rewarding experiences, exclusive luxury benefits, exciting family moments, and the ultimate shopping destination experience.

From fashion-forward Eid collections and limited-time offers to luxury rewards and the exciting Kick to Win activation, there’s something for everyone to enjoy this festive season

KICK TO WIN

Spend. Play. Win.

Get ready for an exciting football-themed Eid experience at The Galleria with our all-new “Kick to Win” activation at Central Kitchens.

Guests can put their skills to the test by kicking footballs into designated target zones for the chance to win exciting instant prizes. Featuring interactive gameplay, prize moments, and a Champions Locker Room photo opportunity, the activation brings together entertainment, competition, and celebration in one dynamic experience.

HOW TO PARTICIPATE

Spend AED 500 to receive 3 chances to play
Spend AED 1,500 for additional chances
Successfully land the ball into target zones to win instant prizes

DETAILS

Dates: 27 May – 07 June 2026
Timing: 10am – 10pm
Location: Level 3, Central Kitchens

T&Cs apply

LUXURY REWARDS

Shop Luxury. Get Rewarded.

Enjoy exclusive rewards across participating luxury brands at The Galleria during Eid Al Adha.

Guests spending across selected luxury boutiques can unlock exciting rewards and elevated shopping benefits as part of The Galleria’s Luxury Rewards campaign — making Eid gifting and shopping even more rewarding.

Discover iconic brands, timeless jewellery, luxury fashion, beauty, and premium gifting experiences all in one destination.

EID COLLECTIONS

Discover Your Eid Look

Explore the latest Eid collections, seasonal edits, gifting inspiration, and exclusive offers from your favourite brands.

From luxury fashion and fine jewellery to beauty, accessories, and family dining, The Galleria brings together the very best of Eid shopping and experiences.

Guests can also discover:

Exclusive Eid offers
Limited-time dining experiences
Luxury gifting inspiration
Family-friendly entertainment
Seasonal fashion collections

THE SUPER SALE

29 – 31 MAY

Don’t miss The Galleria’s Super Sale weekend with incredible offers across fashion, beauty, lifestyle, dining, and more.

Shop exclusive deals from participating brands for a limited time only and enjoy a rewarding Eid shopping experience across the mall.

Celebrate Eid Al Adha #AtTheGalleria

Your Place to Be This Eid

Mother’s Day Gifting - Terms and Conditions

1. Promotion Rules

1.1 The Galleria Gift Card Reward Promotion Entry rules:

a) The Galleria Gift Card Reward promotion will take place at the Guest Services Desk on Level G
and The Luxury Collection on Level L2, during mall trading hours, 19 March to 21 March 2026
inclusive.

b) Guests need to purchase a minimum of AED1,000 in The Galleria gift cards to redeem a AED100
gift card.

c) Each guest can claim up to one gift card purchase throughout the entire campaign. 10% bonus
value, capped at AED 1,000 per entry.

d) Smaller denominations totalling AED1,000, such as the purchase of four cards worth AED250
each, are accepted as part of this promotion.

e) The bonus reward will be delivered on a single gift card and may not be distributed amongst
multiple gift cards.

f) Corporate sales are not entitled to participate this promotion.

g) Guests must register and provide complete registration details including their name, email
address and mobile number when purchasing the Gift Card.

h) The gift card reward has a 12-month validity from the date it is loaded, which may be prior to
the date of receipt.

i) The gift card rewards based on a first come, first served basis and prizes are limited on daily
basis. The campaign will end when all prizes have been claimed by guests.

j) Participants should not be under 18 years old. Those under 18 years old must be with a parent
or guardian to accompany them and receive the prize on their behalf.

k) The Galleria reserves the right to alter, amend or add to these terms and conditions and
withdraw this activity without notifying guests at any time and guests shall be bound by such
changes.

l) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss
or damage to any guest resulting from participating in this activation.

1.2 Date
19 March to 21 March 2026 inclusive.

2. General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void,
or unenforceable, then the remaining provisions will remain in full force and effect.

2.2 We reserve the right to add, to delete or modify any provision of these Promotion Terms and
Conditions to comply with new laws or regulations or to update our offerings, at any time
without notice. Failure to receive notification of a change does not render those changes invalid.
It is your responsibility to make sure that you understand these provisions. We reserve the right
to correct any errors, inaccuracies or omission in these Promotion Terms and Conditions and
without prior notice at any time. If you do not agree with any provision in these Promotion
Terms and Conditions, then you should not enter into or consent to any promotional activity at
The Galleria Al Maryah Island. A copy of these Promotion Terms and Conditions can be provided
upon request.

2.3 These Promotion Terms and Conditions are written in English (UK) and may be translated to
other languages. Any translation of these provisions is provided solely for convenience, and to
the extent there is any conflict between the two, the English (UK) version shall take precedence.

2.4 These Promotion Terms and Conditions shall be governed by and construed in accordance with
the laws of the Abu Dhabi Global Market as amended and updated from time to time. Any
dispute arising in connection with these Promotion Terms and Conditions shall be finally settled
in the courts of the Abu Dhabi Global Market and the courts of the Abu Dhabi Global Market
shall have exclusive jurisdiction in respect of any claim or dispute.

2.5 These Promotion Terms and Conditions are effective as of 19 March 2026 and shall expire on 21
March 2026.

General Terms and Conditions

1. Introduction

1.1 These are the general terms and conditions (the "General Terms and Conditions") which apply
to any competition, prize draw, giveaway or other promotional event or activity which The
Galleria Al Maryah Island (the "Mall") may run, operate or promote whether in the Mall, on our
website, social media platforms, on air or otherwise (each referred to as a "Promotion”).

1.2 These General Terms and Conditions may be amended from time to time and all guests are
encouraged to check this page for changes.

1.3 By entering a Promotion, all guests agree to be bound by these General Terms and Conditions
along with any other specific rules which relate to a Promotion (the "Promotion Terms and
Conditions"). The Promotion Terms and Conditions may include entry instructions and any
other specific rules or conditions relating to a particular Promotion and may be published on
our website, social media platforms or any other publications connected with the Mall.

1.4 All references to “we”, “us”, “our” or equivalent shall refer to The Galleria Al Maryah Island, Al
Maryah Retail Company Ltd, GR Sowwah Retail Ltd and Sowwah Square Investment ꟷSole
Proprietorship L.L.C., together with all parents, affiliates and subsidiaries of the same
(collectively “the Company”).

2. Duration

Each Promotion will commence immediately on the date upon which the Promotion is
published or advertised unless a later date and time frame is specified. The closing date for a
Promotion will be made clear in the Promotion Terms and Conditions or the relevant
promotional materials. All timings wiII be based on Gulf Standard Time.

3. Entering a Promotion

3.1 Unless the Promotion Terms and Conditions specify a different geographic region or a
different minimum age, each Promotion will be open to individuals aged 18 or over (at the
time of entry) who are United Arab Emirates nationals, United Arab Emirates residents and
other individuals based in the United Arab Emirates at the time of the Promotion.

3.2 Where a Promotion is open to individuals younger than 18, the age requirement for the
Promotion will be specified in the Promotion Terms and Conditions. We reserve the right to
request parental or guardian permission for such individuals to enter and may require a
release form to be signed.

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be
detailed in the Promotion Terms and Conditions.

3.4 To enter, you must follow the entry process for the Promotion, which will usually be explained
in the Promotion Terms and Conditions and/or promotional materials or announcements. We
cannot guarantee entry and accept no responsibility for entries which are misspelt, corrupt or
ineligible, or for entries which have not reached us for example, postal, telephone, text
message, on line or social media entries not received as a result of network incompatibility.
Entries received outside of the opening and closing times of the Promotion will not be
accepted.

3.5 When entering a Promotion you must provide us with your real name. We may publish your
name, nearest geographical location and other details. If you do not want your real name to be
disclosed to the wider public, then you must let us know in advance. If you fail to provide us
with your real name, you may be disqualified, at our discretion, and we reserve the right to
select another entrant to participate in the Promotion or withdraw the prize and select another
winner, as applicable.

3.6 Unless otherwise specified in the Promotion Terms and Conditions, you may only enter,
participate or vote once (as applicable for each Promotion) and no bulk, automated, machine
assisted, third party, syndicate or other group entries wiII be accepted. We reserve the right to
disqualify any entries which, in our reasonable opinion, appear to have used any of these entry
methods, for example, entries or votes from the same IP address, email address, postal
address, telephone number, or similar or entries which we, in our sole discretion, consider to
be suspicious or fraudulent. You may not enter a Promotion if you have been given the
answer(s) or any other relevant information in relation to the Promotion, directly or indirectly.

3.7 For the purpose of this Clause 3.7, a “Connected Person” is an individual that is directly or
indirectly employed by the Company or directly or indirectly employed by any retailer or any
other occupier in the Mall, or is the individual’s spouse, child or any other relative. Connected
Persons shall not be permitted to participate in any Promotion at the Mall at any time. If it is
later discovered that a Connected Person has participated in or benefited from any Promotion,
we reserve the right to rescind any prizes, gifts or any other benefit awarded to or received by
that Connected Person.

3.8 If you are ineligible to take part in the Promotion (e.g. because of age restrictions or previous
exclusions), your entry cannot be transferred to anyone else. If we find out that you are
ineligible to take part, then you may be disqualified and we reserve the right to select another
entrant to participate in the Promotion or withdraw the prize and select another winner, as
applicable.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the
Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.2.1. In the case of a prize draw, winner(s) will be selected at random. This will be done
by either (a) an automated process, or (b) a process which will be conducted or
supervised by an independent person, or(c) such process as is explained in the Promotion
Terms and Conditions.

4.2.2 In the case of a competition, where the selection of a winning entry is open to
subjective interpretation (for example, in the case of a written submission such as "tell
us in 100 words why your pet is the best pet in the world"), the prize winners will be
selected by an independent judge or a panel of judges that includes one independent
judge. The names of the independent judges will be made available on request by
writing to info@thegalleria.ae the judges may vary with each competition, so please ensure
you identify the relevant competition when making that request. However, for competitions
that involve the selection of winners at random from a pool of eligible entrants, such random
selection will be conducted using a random computer process.

4.3 If you win a prize:

4.3.1 you will need to respond to the notification within the timeframe set out in the Promotion
Terms and Conditions and follow the instructions provided to you. You will need to provide
proof of your ID, age and address as well as accept the General Terms and Condition and the
Promotion Terms and Conditions.

4.3.2 We will only be able to send prize fulfilment information and/or prize details to the email
address you used to enter the Promotion or, in relation to an on-air or social media platform
Promotion, the email address you registered with us after being notified as a winner.

4.3.3 Once you have provided all the required information, we will then send you the prize in
accordance with the Promotion Terms and Conditions. We will not be liable for any prizes which
are lost, delayed, damaged or destroyed in transit.

4.3.4 If: (i) you are unable to provide us with a valid form of ID and/or proof of age or

address; (ii) you provide us with incorrect or fraudulent information; or (iii) you fail to comply
with any other instructions or time limits notified to you, you will forfeit your right to the prize
and we reserve the right to withdraw the prize and select another winner. For the avoidance
of doubt, if it becomes apparent that you have breached this term after you have received your
prize, we reserve the right to request the return of the prize or a similar cash value from you.

5. Prizes

5.1 The prize or prizes will be as described in the relevant promotional materials. Imagery is for
illustrative purposes only, and colours and other minor details may vary. Anything which is not
expressly included in the prize description is not included as part of the prize.

5.2 Each prize is subject to availability and is non-transferable, non-refundable and no cash
alternative is available. Where prizes consist of entry tickets, events, and other time-specific
prizes, they must be taken on the dates specified by us.

5.3 You will not be entitled to receive a prize which, for any reason, you would be prohibited by
law from purchasing, using, owning or possessing, and you must not enter a Promotion to win
such a prize. If you are the winner of such a prize, you will be disqualified, and we reserve the
right to withdraw the prize and select another winner. for the avoidance of doubt, you will not
be entitled to an alternative prize unless we decide at our sole discretion to grant you an
alternative prize (instead of disqualifying you and selecting an alternative winner).

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If
this is of concern then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.6 Third party terms and conditions may apply to certain parts of a prize, where applicable. For
example, where the prize contains ticket(s) to an event, you and any guest(s) and/or travel
companion(s) will not only be bound by the Promotion Terms and Conditions, but also the
event organiser and venue owner's rules and all terms and conditions set out on the ticket.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than
one prize per Promotion and we reserve the right to withhold or reclaim any second or
subsequent prize.

6. Additional terms specific to prizes involving an event

6.1 Where a Promotion prize involves attendance at or tickets to an event, you acknowledge that
we are not liable or responsible if you fail to attend the event for any reason. If the event is
cancelled or rescheduled, we may either secure tickets for the winner to attend the
rescheduled event if practical (the date and time will be decided solely between us and the
prize provider) or, at our discretion, provide an alternative prize.

6.2 Where a Promotion prize involves an event, you acknowledge that this prize is subject to the
terms and conditions of the venue, the promotor and the ticket agent and you must comply
with all such terms and conditions, including but not limited to any relevant instructions and
health and safety requirements.

7. Data Protection

7 .1 Your personal data, and the personal data of any guest(s)/travel companion{s) that you or they
provide to us, will be collected and processed by us and shall not be transferred or shared with
third parties. Your personal data may be disclosed to the relevant author ties at their
reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or
anti-social behaviour and in compliance with law enforcement agencies and applicable codes.

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory
obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if
you choose to opt-in, we may:

7.3.1 use your information for the purpose of the Promotion and other future promotional
activities and you may opt out at any time; and

7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications
relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer
personal data keep all such data confidential in accordance with the applicable data protection
laws.

7.5 We shall implement appropriate technical and organisational measures to ensure an
appropriate level of security and to take necessary measures in accordance with the applicable
data protection laws.

7.6 In the event of a breach of security, we shall notify guests without undue delay provided
that notification of the breach shall not be construed as an acknowledgment of any fault or
liability. We will take reasonable commercial steps to assist in the investigation, mitigation and
remediation of any breach.

7. 7 You may request the removal of your personal details from our database by contacting
info@amrc.ae. If you request that your personal details be removed prior to the conclusion of
a Promotion, you will forfeit your right to enter the Promotion and/ or claim any prize and we
reserve the right to select another entrant to participate in the Promotion or withdraw the
prize and select another winner, as applicable.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure
that your guests) has given you consent to provide us with their personal data.

7.9 You have the right to request deletion of any personal information however we may be
required to keep some guest information for specific legal and regulatory reasons. You will be
notified if any information cannot be deleted at the time of your request.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or
authorise the transfer of guest information without the prior consent.

8 Liability

8.1 Your entry or participation in Promotion and/or prize is at your own risk. If the Promotion or
prize requires that you undertake any physical activity please ensure, before entering the
Promotion, that you are in good health, that you have informed us before or at the time of
claiming the prize of any underlying medical condition, physical or other impairment or
medication you are taking which may be relevant and which could adversely affect your use or
enjoyment of the prize, or ability to claim the prize. You must notify us immediately if you
become ill or become aware of any other relevant medical or health and safety information
which could affect your participation in a Promotion and/or prize. If you have a disability, please
make this clear to us when you claim the prize, so we can consult with you well in advance of
the prize and make such reasonable adjustments as are practical and within our reasonable
control, based on all the circumstances, to ensure that you can enjoy the prize to the fullest
extent.

8.2 We, and our respective parents, subsidiaries and affiliate companies, their successors and
assigns and all their respective shareholders, directors, officers and employees ("Released
Parties"), will have no liability whatsoever in connection with any Promotions and you shall hold
the Released Parties harmless for any injuries, losses or damages of any kind that your or others
may incur as a consequence of your participation in any Promotion, your entry, or your
acceptance, use or misuse of any prize, gift or similar. By entering any Promotion, you explicitly
release, discharge and hold harmless the Released Parties from and against any and all liabilities
of any kind whatsoever (including under claim, demands, proceedings, awards or otherwise)
and any costs, expenses, losses, damages, compensation, penalties, fees and disbursements
arising as a consequence, whether directly or indirectly, of any injury, death, loss of or damage
to property, or any reason, occurring during or arising out of your participation in any
Promotion and the acceptance and/ or use or misuse of any prize, gift or similar.

8.3 If we consider in our reasonable opinion or have grounds to suspect that:

8.3.1 you or your entry are in breach of the Promotion Terms and Conditions;

8.3.2 you or any third party have cheated, deceived or engaged in fraudulent or unsporting
conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize
winner(s) or any entry);

8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or
others to any medical, security, safety or similar risk whatsoever (including if you are
intoxicated or abusive in any way) without limiting the options available to us, you may be
disqualified and we reserve the right to select another entrant to participate in the Promotion
or withdraw the prize and select another winner, as applicable. You agree that you have not
done anything and will not do anything which is likely to bring us or any of our prize partners
into disrepute or which might adversely affect our reputation or the Promotion. Entries
deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will
be removed from the Promotion. If you are disqualified for any reason, you will not be
compensated and you may be required to pay any costs incurred.

8.4 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions
limits or excludes our (or any third party's) liability arising from fraud or from death or personal
injury caused by negligence or any other type of liability which may not be limited or excluded
by law, to the fullest extent permissible by law, we: (i) shall have no liability in relation to any
act or omission of any third party; and (ii) exclude all liability to you and anyone else for any
claims, costs, losses, including indirect loss, damage or harm of any kind arising from or in
connection with the Promotion and any or gifts prizes and your use or enjoyment of them.

8.5 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions
limits or excludes our (or any third party's) liability arising from fraud or from death or personal
injury caused by negligence or any other type of liability which may not be limited or excluded
by law, to the fullest extent permissible by law, in no event will our total aggregate liability to
you exceed the cost of the prize or gift won, awarded or otherwise provided in connection with
the relevant Promotion.

8.6 We make no representation, warranty or guarantee in relation to prizes or gifts provided and,
subject to the provisions set out at clause 8.2 and legal rights which cannot lawfully be waived,
we will have no liability to you in relation to any prize or gift, their fitness for purpose or
otherwise.

8.7 We cannot guarantee that the services or systems for entering the Promotion will be free
from omissions or errors. Subject to the above, we do not accept any liability in relation to such
services or systems.

9. Miscellaneous

9.1 We reserve the right to add, to delete or modify any provision of these General Terms and
Conditions to comply with new laws or regulations or to update our offerings, at any time
without notice. Failure to receive notification of a change does not render those changes
invalid. It is your responsibility to make sure that you understand these provisions. We reserve
the right to correct any errors, inaccuracies or omission in these General Terms and Conditions
and Promotion Terms and Conditions without prior notice at any time. If you do not agree with
any provision in these General Terms and Conditions or in the Promotion Terms and Conditions,
then you should not enter into or consent to any promotional activity at the Mall. A copy of
these General Terms and Conditions can be provided upon request.

9.2 Any and all rights in the promotional, marketing, gifting, and any other campaigns organised by
the Mall are and shall remain the exclusive property of the Mall. This includes any and all
content on social media and other online presence such as, but not limited to, text, images,
graphics, logos, page headers, icons, images, audio clips, digital downloads, data compilation,
software, trademarks, audio, video, data and other material (together “Content”). Participation
in any promotional activity or competition shall not transfer or vest any rights in the Content
to you. All intellectual property rights, proprietary right and licenses (if any) shall survive, as
well as all restrictions on use, all limitation on liability and disclaimers.

9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void,
or unenforceable, then the remaining provisions will remain in full force and effect.

9.4 These General Terms and Conditions and any Promotion Terms and Conditions shall be
governed by and construed in accordance with the law of the Abu Dhabi Global Market as
amended and updated from time to time. Any dispute arising in connection with these General
Terms and Conditions and any Promotion Terms and Conditions shall be finally settled in the
courts of the Abu Dhabi Global Market and you irrevocably agree that the courts of the Abu
Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

9.5 These General Terms and Conditions and Promotion Terms and Conditions are written in
English (UK). Any translation of the provisions into another language is provided solely for
convenience, and to the extent there is any conflict between the two, the English (UK) version
shall take precedence.

9.6 In the event that there is any conflict or inconsistency between the provisions of the General
Terms and Conditions, the Promotion Terms and Conditions, and the waiver and release form,
these conflicts and inconsistencies shall be resolved in the following order of precedence:

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Al Dar Retail Company

The Galleria Al Maryah Island

Property Management Office

PO Box 764627

Abu Dhabi

United Arab Emirates

10. Effective: 16 February 2026.

Unlock the Vault Promotion Terms and Conditions

1. Promotion Rules
1.1 Unlock the Vault Promotion Entry rules:

a) The Galleria’s Unlock the Vault promotion will take place starting from the first day of Eid, either 19 or 20 March, to 29 March 2026 inclusive.

b) Guests need to spend receipt(s) worth a total of at least AED 500 or more to get the chance to participate at the activation by picking keys to unlock the activation boxes. Guests may combine multiple receipts to reach the minimum spend requirement, provided all receipts are dated within the eligible period.

c) Guests who spend receipt(s) worth a total at least AED500 will get 3 chances in form of keys per attempt.

d) Guests who spend receipt(s) worth a total AED1,500 or more will get 6 chances in form of keys per attempt.

e) Guests must register and provide complete registration details including their name, email address and mobile number to participate at the activation.

f) Receipts must be within the period 18 February to 29 March 2026 (inclusive) to be eligible for entry.

g) Receipts, copies and duplicates are not eligible for entry

h) Prizes in this promotion will consist of The Galleria Gifts Cards worth of AED100,000 and other tangible valuable prizes.

i) Guests must present valid Emirates ID or Passport to claim their prizes at the Guest Services Desks before 29 April 2026.

j) Winners must be 18 years old. A parent or guardian may accompany a participant under 18 years of age and collect the prize on their behalf.

k) Failure to provide accurate details and required documents upon registering for the activation will not allow guests to participate.

l) The Galleria and its agents, employees and contractors do not accept any responsibility if Unlock the Vault promotion is not available.

m) The promotion is open to all visitors of The Galleria, except employees and retailers of The Galleria and their immediate family members.

n) The Galleria reserves the right to alter, amend or add to these terms and conditions and withdraw this activity without notifying guests at any time and guests shall be bound by such changes.

o) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss or damage to any guest resulting from participating in this activation.

1.2 Date
19 March to 29 March 2026 inclusive.

General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

2.5 These Promotion Terms and Conditions are effective as of 30 March and shall expire on 29 March 2026.

General Terms and Conditions

1. Introduction

1.2 These General Terms and Conditions may be amended from time to time and all guests are encouraged to check this page for changes.

2. Duration

3. Entering a Promotion

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be detailed in the Promotion Terms and Conditions.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.3 If you win a prize:

5. Prizes

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than one prize per Promotion and we reserve the right to withhold or reclaim any second or subsequent prize.

6. Additional terms specific to prizes involving an event

7. Data Protection

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if you choose to opt-in, we may:

7.3.1 use your information for the purpose of the Promotion and other future promotional activities and you may opt out at any time; and

7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer personal data keep all such data confidential in accordance with the applicable data protection laws.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure that your guests) has given you consent to provide us with their personal data.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or authorise the transfer of guest information without the prior consent.

8 Liability

8.3 If we consider in our reasonable opinion or have grounds to suspect that:

8.3.1 you or your entry are in breach of the Promotion Terms and Conditions;

9. Miscellaneous

9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Al Maryah Retail Company Ltd

The Galleria Al Maryah Island

Property Management Office

PO Box 764627

Abu Dhabi

United Arab Emirates

10. Effective: 19 March 2026.

The Gift of Giving - Terms and Conditions

1. Promotion Rules

1.1 The Galleria Gift Card Reward Promotion Entry rules:

a) The Galleria Gift Card Reward promotion will take place at the Guest Services Desk on Level G and The Luxury Collection on Level L2, during mall trading hours, 18 February to 19 March 2026 inclusive.

b) Guests need to purchase a minimum of AED1,000 in The Galleria gift cards to redeem an AED100 reward.

c) Each guest can claim up to one gift card purchase, with a maximum of one gift card throughout the entire campaign. 10% bonus value, capped at AED 300 per entry.

d) Smaller denominations can be divided within two cards only as part of this promotion.

e) The bonus reward will be delivered on the same card of purchase and may not be distributed amongst multiple gift cards.

f) Corporate sales are not entitled to participate this promotion.

g) Guests must register and provide complete registration details including their name, email address and mobile number when purchasing the Gift Card.

h) The gift card reward has a 12-month validity from the date it is loaded, which may be prior to the date of receipt.

i) The gift card rewards based on a first come, first served basis and prizes are limited on daily basis. The campaign will end when all prizes have been claimed by guests.

j) Participants should not be under 18 years old. Those under 18 years old must be with a parent or guardian to accompany them and receive the prize on their behalf.

k) The Galleria reserves the right to alter, amend or add to these terms and conditions and withdraw this activity without notifying guests at any time and guests shall be bound by such changes.

l) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss or damage to any guest resulting from participating in this activation.

1.2 Date
18 February to 19 March 2026 inclusive.

General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

2.5 These Promotion Terms and Conditions are effective as of 18 February 2026 and shall expire on 19 March 2026.

General Terms and Conditions

1. Introduction

1.2 These General Terms and Conditions may be amended from time to time, and all guests are encouraged to check this page for changes.

2. Duration

3. Entering a Promotion

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be detailed in the Promotion Terms and Conditions.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.3 If you win a prize:

4.3.4 If: (i) you are unable to provide us with a valid form of ID and/or proof of age or

address; (ii) you provide us with incorrect or fraudulent information; or (iii) you fail to comply with any other instructions or time limits notified to you, you will forfeit your right to the prize and we reserve the right to withdraw the prize and select another winner. For the avoidance of doubt, if it becomes apparent that you have breached this term after you have received your prize, we reserve the right to request the return of the prize or a similar cash value from you.

5. Prizes

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.6 Third-party terms and conditions may apply to certain parts of a prize, where applicable. For example, where the prize contains ticket(s) to an event, you and any guest(s) and/or travel companion(s) will not only be bound by the Promotion Terms and Conditions, but also the event organiser and venue owner's rules and all terms and conditions set out on the ticket.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than one prize per Promotion, and we reserve the right to withhold or reclaim any second or subsequent prize.

6. Additional terms specific to prizes involving an event

7. Data Protection

7.1 Your personal data, and the personal data of any guest(s)/travel companion(s) that you or they provide to us, will be collected and processed by us and shall not be transferred or shared with third parties. Your personal data may be disclosed to the relevant author ties at their reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or anti-social behaviour and in compliance with law enforcement agencies and applicable codes.

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if you choose to opt-in, we may:

7.3.1 use your information for the purpose of the Promotion and other future promotional activities and you may opt out at any time; and

7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer personal data keep all such data confidential in accordance with the applicable data protection laws.

7.6 In the event of a breach of security, we shall notify guests without undue delay, provided that notification of the breach shall not be construed as an acknowledgment of any fault or liability. We will take reasonable commercial steps to assist in the investigation, mitigation and remediation of any breach.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure that your guests) has given you consent to provide us with their personal data.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or authorise the transfer of guest information without the prior consent.

8 Liability

8.3 If we consider, in our reasonable opinion or have grounds to suspect that:

8.3.1 You or your entry is in breach of the Promotion Terms and Conditions;

8.3.2 You or any third party have cheated, deceived or engaged in fraudulent or unsporting

conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize winner(s) or any entry);

8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or others to any medical, security, safety or similar risk whatsoever (including if you are intoxicated or abusive in any way) without limiting the options available to us, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. You agree that you have not done anything and will not do anything which is likely to bring us or any of our prize partners into disrepute or which might adversely affect our reputation or the Promotion. Entries deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will be removed from the Promotion. If you are disqualified for any reason, you will not be compensated, and you may be required to pay any costs incurred.

8.7 We cannot guarantee that the services or systems for entering the Promotion will be free

from omissions or errors. Subject to the above, we do not accept any liability in relation to such services or systems.

9. Miscellaneous

9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Al Dar Retail Company

The Galleria Al Maryah Island

Property Management Office

PO Box 764627

Abu Dhabi

United Arab Emirates

10. Effective: 16 February 2026.

Chaumet – Envol Collection

Inspired by the freedom of flight and the beauty of nature, Envol is Chaumet’s latest High Jewellery collection, celebrating wings as a timeless symbol of elegance, strength, and self-expression.

For nearly 250 years, Chaumet has drawn inspiration from nature. With Envol, the Maison revisits one of its most iconic motifs — wings — reimagined in a modern and artistic way. Crafted in signature shades of blue, the collection features exquisite grand feu enamel, brilliant diamonds, and deep blue sapphires that reflect the sky from dawn to midnight.

A Symbol with History

Wings have long been part of Chaumet’s heritage, dating back to the early 1800s. Once symbols of power, freedom, and grace, they were worn by empresses, artists, and style icons. Today, Envol continues this legacy by transforming historic inspiration into contemporary masterpieces.

Designed to Transform

One of the defining features of Envol is versatility. Many pieces can be worn in multiple ways, allowing each creation to adapt to different moods and moments.

Tiara / Mask / Brooches: A statement aigrette tiara that can be worn traditionally, transformed into a bold face mask, or separated into individual brooches.
Necklace: A striking diamond and sapphire necklace that can also be worn as a brooch or styled in a more minimal form.

Pendant Watch: A jewel that conceals a delicate clock, designed to be worn as a necklace or displayed as a collector’s piece.

Earrings: Elegant and expressive designs that can be worn matched or mismatched, with detachable elements for multiple looks.

Rings: Playful, transformable cocktail rings that can be worn solo or combined, each revealing hidden details.

Brooches: Sculptural wing designs for both women and men, offering movement, flexibility, and personal styling.

Exceptional Craftsmanship

Each piece in the Envol collection requires hundreds of hours of meticulous craftsmanship, showcasing Chaumet’s mastery of enamel, gem-setting, and innovative design. Every detail reflects the Maison’s dedication to artistry and excellence.

Envol is an invitation to dream, to move freely, and to express individuality — jewellery designed not just to be worn, but to take flight.

Now Available at Chaumet, The Galleria.

Winter Wonderland Tinsel Woods Activation Terms and Conditions

1. Promotion Rules

1.1 Winter Wonderland Santa’s Winter Fair Entry rules:

a) The Galleria’s Winter Wonderland Santa’s Winter Fair will take place on Ground Level, North Atrium from 10:00 am till 10:00 pm, 6 till 26 December 2025 inclusive.

b) Guests can meet Santa from 10:00 am till 10:00 pm, 6 to 24 December 2025 inclusive, as per the announced timings and Santa schedule.

c) Guests must register and provide complete registration details, including their name, email address and mobile number.

d) Guests can meet Santa either by pre-booking their session with Santa via https://www.thegalleria.ae/en/magazine/winter-wonderland-2025-registration or through walk-in registration.

e) Guests who have pre-booked their sessions will be given priority in meeting Santa.

f) Only 5 children are allowed for each family per entry.

g) Each session with Santa shall not exceed 10 minutes.

h) All children must be accompanied by an adult at all times. Event staff will not accept responsibility for the supervision of children.

i) Parents/Guardians are responsible for the behaviour and well-being of their children in their care and must maintain supervision at all times.

j) No sharp objects may be taken into the area.

k) Activities items should not be thrown at each other.

l) Retailers of The Galleria are not eligible for this activity.

m) By participating, guests consent to be in any photographs, videos, comments and any audio in broadcasts, newspapers, brochures and other media in perpetuity taken or posted by The Galleria without notice or compensation.

n) The Galleria reserves the right to alter, amend or add to these terms and conditions and withdraw this activity without notifying guests at any time, and guests shall be bound by such changes.

o) The Galleria reserves the right to remove the children of any guest who having a negative impact on the other participants

p) The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss resulting from participating in this activation or damage to any guest due to an absence of adult supervision, including, but not limited to, any child leaving the activation area without a parent or guardian.

q) By entering this activation, the guest has accepted the above Terms and Conditions.

r) Other Terms & Conditions apply

1.2 Date
6 till 26 December 2025 inclusive

General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

2.5 These Promotion Terms and Conditions are effective as of 6 December 2025 and shall expire on 26 December 2025.

General Terms and Conditions

1. Introduction

1.2 These General Terms and Conditions may be amended from time to time and all guests are encouraged to check this page for changes.

2. Duration

3. Entering a Promotion

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be detailed in the Promotion Terms and Conditions.

3.5 When entering a Promotion, you must provide us with your real name. We may publish your name, nearest geographical location and other details. If you do not want your real name to be disclosed to the wider public, then you must let us know in advance. If you fail to provide us with your real name, you may be disqualified, at our discretion, and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

3.6 Unless otherwise specified in the Promotion Terms and Conditions, you may only enter, participate or vote once (as applicable for each Promotion), and no bulk, automated, machine-assisted, third-party, syndicate or other group entries will be accepted. We reserve the right to disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods, for example, entries or votes from the same IP address, email address, postal address, telephone number, or similar or entries which we, in our sole discretion, consider to be suspicious or fraudulent. You may not enter a Promotion if you have been given the answer(s) or any other relevant information in relation to the Promotion, directly or indirectly.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.2.2 In the case of a competition, where the selection of a winning entry is open to subjective interpretation (for example, in the case of a written submission such as "tell us in 100 words why your pet is the best pet in the world"), the prize winners will be selected by an independent judge or a panel of judges that includes one independent judge. The names of the independent judges will be made available on request by writing to info@thegalleria.ae. The judges may vary with each competition, so please ensure you identify the relevant competition when making that request. However, for competitions that involve the selection of winners at random from a pool of eligible entrants, such random selection will be conducted using a random computer process.

4.3 If you win a prize:

4.3.1 You will need to respond to the notification within the timeframe set out in the Promotion Terms and Conditions and follow the instructions provided to you. You will need to provide proof of your ID, age and address, as well as accept the General Terms and Conditions and the Promotion Terms and Conditions.

5. Prizes

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern , then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than one prize per Promotion ,and we reserve the right to withhold or reclaim any second or subsequent prize.

6. Additional terms specific to prizes involving an event

7. Data Protection

7.1 Your personal data, and the personal data of any guest(s)/travel companion(s) that you or they provide to us, will be collected and processed by us and shall not be transferred or shared with third parties. Your personal data may be disclosed to the relevant authorities at their reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or anti-social behaviour and in compliance with law enforcement agencies and applicable codes.

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if you choose to opt-in, we may:

7.3.1 Use your information for the purpose of the Promotion and other future promotional activities, and you may opt out at any time; and

7.3.2 Send periodic newsletters, advisements, emails, SMS messages, and communications relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer personal data keep all such data confidential in accordance with the applicable data protection laws.

7.6 In the event of a breach of security, we shall notify guests without undue delay, provided that notification of the breach shall not be construed as an acknowledgement of any fault or liability. We will take reasonable commercial steps to assist in the investigation, mitigation and remediation of any breach.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure that your guests) have given you consent to provide us with their personal data.

7.9 You have the right to request deletion of any personal information however, we may be required to keep some guest information for specific legal and regulatory reasons. You will be notified if any information cannot be deleted at the time of your request.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or authorise the transfer of guest information without the prior consent.

8 Liability

8.3 If we consider, in our reasonable opinion, or have grounds to suspect that:

8.3.1 You or your entry is in breach of the Promotion Terms and Conditions;

8.3.2 You or any third party have cheated, deceived or engaged in fraudulent or unsporting conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize winner(s) or any entry);

8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or others to any medical, security, safety or similar risk whatsoever (including if you are intoxicated or abusive in any way) without limiting the options available to us, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. You agree that you have not done anything and will not do anything which is likely to bring us or any of our prize partners into disrepute or which might adversely affect our reputation or the Promotion. Entries deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will be removed from the Promotion. If you are disqualified for any reason, you will not be compensated, and you may be required to pay any costs incurred.

9. Miscellaneous

9.1 We reserve the right to add, delete or modify any provision of these General Terms and Conditions to comply with new laws or regulations or to update our offerings, at any time without notice. Failure to receive notification of a change does not render those changes invalid. It is your responsibility to make sure that you understand these provisions. We reserve the right to correct any errors, inaccuracies or omissions in these General Terms and Conditions and Promotion Terms and Conditions without prior notice at any time. If you do not agree with any provision in these General Terms and Conditions or in the Promotion Terms and Conditions, then you should not enter into or consent to any promotional activity at the Mall. A copy of these General Terms and Conditions can be provided upon request.

9.2 Any and all rights in the promotional, marketing, gifting, and any other campaigns organised by the Mall are and shall remain the exclusive property of the Mall. This includes any and all content on social media and other online presence such as, but not limited to, text, images, graphics, logos, page headers, icons, images, audio clips, digital downloads, data compilation, software, trademarks, audio, video, data and other material (together “Content”). Participation in any promotional activity or competition shall not transfer or vest any rights in the Content to you. All intellectual property rights, proprietary rights and licenses (if any) shall survive, as well as all restrictions on use, all limitations on liability and disclaimers.

9.3 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

9.4 These General Terms and Conditions and any Promotion Terms and Conditions shall be governed by and construed in accordance with the law of the Abu Dhabi Global Market as amended and updated from time to time. Any dispute arising in connection with these General Terms and Conditions and any Promotion Terms and Conditions shall be finally settled in the courts of the Abu Dhabi Global Market, and you irrevocably agree that the courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Al Maryah Retail Company Ltd

The Galleria Al Maryah Island

Property Management Office

PO Box 764627

Abu Dhabi

United Arab Emirates

10. Effective: 06 December 2025

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Autumn/ Winter Spend & Win 2025 Promotion Terms and Conditions

1. Promotion Rules Autumn/ Winter Spend & Win 2025 Promotion Entry rules:

Eligible First Abu Dhabi Credit Card Holders will gain double or triple their original entry upon providing the required details.
Eligible First Abu Dhabi Credit Cards for double entries are: UAE MASTER CLASSIC, UAE MASTER GOLD, UAE MASTER WORLD, UAE MASTER PLATINUM, UAE GEMS TITANIUM, UAE MC REAL MADRID WORLD ELITE, FUTTAIM PLATINUM, AL FUTTAIM WORLD ELITE, SPECIAL CLASSIC (SPCL), SPECIAL GOLD (SPGL), DU PLATINUM, MASTERCARD GOLD, DU WORLD, MASTERCARD PREMIUM PLATINUM WORLD ELITE, CASHBACK CREDIT CARD, DUBAI FIRST – SLICEPAY, DUBAI FIRST - DPR CO-BRAND AMAZING PLATINUM MASTERCARD, FLEXI LINE, MCFC TITANIUM, DUBAI FIRST CASHBACK CARD, ABU DHABI TITANIUM, DU TITANIUM, DUBAI FIRST LOW-RATE CARD, ABU DHABI PLATINUM, MASTERCARD PLATINUM UAE MASTER INTERNET CREDIT, DUBAI FIRST DUBAI MOMENTS PLATINUM MASTERCARD, DUBAI FIRST DUBAI MOMENTS TITANIUM MASTERCARD, MCFC WORLD ELITE, FAB CASHBACK ISLAMIC CC, MC CREDIT UAE PILOT
Eligible First Abu Dhabi Credit Cards for triple entries are: FAB EMIRATI ISLAMIC, FAB ELITE
The Galleria Al Maryah Island is not responsible for any matters related to the issuance, approval, or management of FAB (First Abu Dhabi Bank) cards. All such matters are solely under the responsibility and liability of FAB.
The Galleria’s Autumn/ Winter Spend & Win 2025 Promotion will take from 5 September to 23 November 2025 inclusive.
Guests need to spend receipt(s) worth a total of at least AED 500 or more from The Galleria retailers only to enter the draw for the weekly prizes and the grand prize.
For each AED500 guests will gain 1 entry.
Guests must register and provide complete registration details including their name, email address and mobile number either through Guests Services or through the provided QR code
Receipts must be during the activation period as defined above to be eligible for entry.
Receipts copies and duplicates are not eligible for entry
Prizes in this promotion will consist of weekly prizes of AED50,000 and a grand prize of AED1,000,000. Prizes will be distributed through The Galleria Gifts Cards only.
Draws will take place on 22 September 2025, 6 October 2025, 20 October 2025, 3 November 2025, 17 November 2025. Grand Prize draw will take place on 24 November 2025.
Guests must present valid Emirates ID or Passport to claim their prizes at the Guest Services Desks before 31 December 2025.
Winners must be 18 years old. A parent or guardian may accompany a participant under 18 years of age and collect the prize on their behalf.
Failure to provide accurate details and required documents upon registering for entries will result in entry disqualification from the draw.
The Galleria and its agents, employees and contractors do not accept any responsibility if the Autumn/ Winter Spend & Win 2025 promotion is not available.
Retailers of The Galleria are not eligible for this activity.
The Galleria reserves the right to alter, amend or add to these terms and conditions and withdraw this activity without notifying guests at any time and guests shall be bound by such changes.
The Galleria shall not be liable for any direct or indirect loss, damage or expense, monetary loss or damage to any guest resulting from participating in this activation.

1.2 Date
5 September to 23 November 2024 inclusive.

2. General

2.1 Each of these provisions is severable and operates separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

2.2 We reserve the right to add, to delete or modify any provision of these Promotion Terms and Conditions to comply with new laws or regulations or to update our offerings, at any time without notice. Failure to receive notification of a change does not render those changes invalid. It is your responsibility to make sure that you understand these provisions. We reserve the right to correct any errors, inaccuracies or omission in these Promotion Terms and Conditions and without prior notice at any time. If you do not agree with any provision in these Promotion Terms and Conditions, then you should not enter into or consent to any promotional activity at The Galleria Al Maryah Island. A copy of these Promotion Terms and Conditions can be provided upon request.

2.3 These Promotion Terms and Conditions are written in English (UK) and may be translated to other languages. Any translation of these provisions is provided solely for convenience, and to the extent there is any conflict between the two, the English (UK) version shall take precedence.

2.4 These Promotion Terms and Conditions shall be governed by and construed in accordance with the laws of the Abu Dhabi Global Market as amended and updated from time to time. Any dispute arising in connection with these Promotion Terms and Conditions shall be finally settled in the courts of the Abu Dhabi Global Market and the courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

2.5 These Promotion Terms and Conditions are effective as of 5 September 2025 and shall expire on 23 November 2025.

General Terms and Conditions

1. Introduction

1.1 These are the general terms and conditions (the "General Terms and Conditions") which apply to any competition, prize draw, giveaway or other promotional event or activity which The Galleria Al Maryah Island (the "Mall") may run, operate or promote whether in the Mall, on our website, social media platforms, on air or otherwise (each referred to as a "Promotion”).

1.2 These General Terms and Conditions may be amended from time to time and all guests are encouraged to check this page for changes.

1.3 By entering a Promotion, all guests agree to be bound by these General Terms and Conditions along with any other specific rules which relate to a Promotion (the "Promotion Terms and Conditions"). The Promotion Terms and Conditions may include entry instructions and any other specific rules or conditions relating to a particular Promotion and may be published on our website, social media platforms or any other publications connected with the Mall.

1.4 All references to “we”, “us”, “our” or equivalent shall refer to The Galleria Al Maryah Island, Al Maryah Retail Company Ltd, GR Sowwah Retail Ltd and Sowwah Square Investment ꟷSole Proprietorship L.L.C., together with all parents, affiliates and subsidiaries of the same (collectively “the Company”).

2. Duration

Each Promotion will commence immediately on the date upon which the Promotion is published or advertised unless a later date and time frame is specified. The closing date for a Promotion will be made clear in the Promotion Terms and Conditions or the relevant promotional materials. All timings wiII be based on Gulf Standard Time.

3. Entering a Promotion

3.1 Unless the Promotion Terms and Conditions specify a different geographic region or a different minimum age, each Promotion will be open to individuals aged 18 or over (at the time of entry) who are United Arab Emirates nationals, United Arab Emirates residents and other individuals based in the United Arab Emirates at the time of the Promotion.

3.2 Where a Promotion is open to individuals younger than 18, the age requirement for the Promotion will be specified in the Promotion Terms and Conditions. We reserve the right to request parental or guardian permission for such individuals to enter and may require a release form to be signed.

3.3 Certain Promotions may have additional eligibility requirements. If applicable, these will be detailed in the Promotion Terms and Conditions.

3.4 To enter, you must follow the entry process for the Promotion, which will usually be explained in the Promotion Terms and Conditions and/or promotional materials or announcements. We cannot guarantee entry and accept no responsibility for entries which are misspelt, corrupt or ineligible, or for entries which have not reached us for example, postal, telephone, text message, on line or social media entries not received as a result of network incompatibility. Entries received outside of the opening and closing times of the Promotion will not be accepted.

3.5 When entering a Promotion you must provide us with your real name. We may publish your name, nearest geographical location and other details. If you do not want your real name to be disclosed to the wider public, then you must let us know in advance. If you fail to provide us with your real name, you may be disqualified, at our discretion, and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

3.6 Unless otherwise specified in the Promotion Terms and Conditions, you may only enter, participate or vote once (as applicable for each Promotion) and no bulk, automated, machine assisted, third party, syndicate or other group entries wiII be accepted. We reserve the right to disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods, for example, entries or votes from the same IP address, email address, postal address, telephone number, or similar or entries which we, in our sole discretion, consider to be suspicious or fraudulent. You may not enter a Promotion if you have been given the answer(s) or any other relevant information in relation to the Promotion, directly or indirectly.

3.7 For the purpose of this Clause 3.7, a “Connected Person” is an individual that is directly or indirectly employed by the Company or directly or indirectly employed by any retailer or any other occupier in the Mall, or is the individual’s spouse, child or any other relative. Connected Persons shall not be permitted to participate in any Promotion at the Mall at any time. If it is later discovered that a Connected Person has participated in or benefited from any Promotion, we reserve the right to rescind any prizes, gifts or any other benefit awarded to or received by that Connected Person.

3.8 If you are ineligible to take part in the Promotion (e.g. because of age restrictions or previous exclusions), your entry cannot be transferred to anyone else. If we find out that you are ineligible to take part, then you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

4. Winner selection and notification

4.1 For each Promotion, there will be only one grand prize winner unless otherwise specified in the Promotion Terms and Conditions.

4.2 Unless otherwise specified in the Promotion Terms and Conditions:

4.2.1 In the case of a prize draw, winner(s) will be selected at random. This will be done by either (a) an automated process, or (b) a process which will be conducted or supervised by an independent person, or(c) such process as is explained in the Promotion Terms and Conditions.

4.2.2 In the case of a competition, where the selection of a winning entry is open to subjective interpretation (for example, in the case of a written submission such as "tell us in 100 words why your pet is the best pet in the world"), the prize winners will be selected by an independent judge or a panel of judges that includes one independent judge. The names of the independent judges will be made available on request by writing to info@thegalleria.ae the judges may vary with each competition, so please ensure you identify the relevant competition when making that request. However, for competitions that involve the selection of winners at random from a pool of eligible entrants, such random selection will be conducted using a random computer process.

4.3 If you win a prize:

4.3.1 you will need to respond to the notification within the timeframe set out in the Promotion Terms and Conditions and follow the instructions provided to you. You will need to provide proof of your ID, age and address as well as accept the General Terms and Condition and the Promotion Terms and Conditions.

4.3.2 We will only be able to send prize fulfillment information and/or prize details to the email address you used to enter the Promotion or, in relation to an on-air or social media platform Promotion, the email address you registered with us after being notified as a winner.

4.3.3 Once you have provided all the required information, we will then send you the prize in accordance with the Promotion Terms and Conditions. We will not be liable for any prizes which are lost, delayed, damaged or destroyed in transit.

4.3.4 If: (i) you are unable to provide us with a valid form of ID and/or proof of age or address; (ii) you provide us with incorrect or fraudulent information; or (iii) you fail to comply with any other instructions or time limits notified to you, you will forfeit your right to the prize and we reserve the right to withdraw the prize and select another winner. For the avoidance of doubt, if it becomes apparent that you have breached this term after you have received your prize, we reserve the right to request the return of the prize or a similar cash value from you.

5. Prizes

5.1 The prize or prizes will be as described in the relevant promotional materials. Imagery is for illustrative purposes only, and colours and other minor details may vary. Anything which is not expressly included in the prize description is not included as part of the prize.

5.2 Each prize is subject to availability and is non-transferable, non-refundable and no cash alternative is available. Where prizes consist of entry tickets, events, and other time-specific prizes, they must be taken on the dates specified by us.

5.3 You will not be entitled to receive a prize which, for any reason, you would be prohibited by law from purchasing, using, owning or possessing, and you must not enter a Promotion to win such a prize. If you are the winner of such a prize, you will be disqualified, and we reserve the right to withdraw the prize and select another winner. for the avoidance of doubt, you will not be entitled to an alternative prize unless we decide at our sole discretion to grant you an alternative prize (instead of disqualifying you and selecting an alternative winner).

5.4 Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern then you should speak to a financial advisor.

5.5 The prize cannot be used in conjunction with other offers, promotions or prizes.

5.6 Third party terms and conditions may apply to certain parts of a prize, where applicable. For example, where the prize contains ticket(s) to an event, you and any guest(s) and/or travel companion(s) will not only be bound by the Promotion Terms and Conditions, but also the event organiser and venue owner's rules and all terms and conditions set out on the ticket.

5.7 Unless otherwise specified in the Promotion Terms and Conditions, you may not win more than one prize per Promotion and we reserve the right to withhold or reclaim any second or subsequent prize.

6. Additional terms specific to prizes involving an event

6.1 Where a Promotion prize involves attendance at or tickets to an event, you acknowledge that we are not liable or responsible if you fail to attend the event for any reason. If the event is cancelled or rescheduled, we may either secure tickets for the winner to attend the rescheduled event if practical (the date and time will be decided solely between us and the prize provider) or, at our discretion, provide an alternative prize.

6.2 Where a Promotion prize involves an event, you acknowledge that this prize is subject to the terms and conditions of the venue, the promotor and the ticket agent and you must comply with all such terms and conditions, including but not limited to any relevant instructions and health and safety requirements.

7. Data Protection

7 .1 Your personal data, and the personal data of any guest(s)/travel companion{s) that you or they provide to us, will be collected and processed by us and shall not be transferred or shared with third parties. Your personal data may be disclosed to the relevant author ties at their reasonable request for regulatory purposes, crime investigation and crime prevention, fraud or anti-social behaviour and in compliance with law enforcement agencies and applicable codes.

7.2 We may hold your data for a period of one (1) year in order to comply with our regulatory obligations. Subject to review by the Mall, this period may be extended.

7.3 You may be asked if you want to opt-in marketing from us or when you enter a Promotion. if you choose to opt-in, we may:

7.3.1 use your information for the purpose of the Promotion and other future promotional activities and you may opt out at any time; and

7.3.2 send periodic newsletters, advisements, emails, SMS messages, and communications relevant to upcoming events and promotional activities at the Mall.

7.4 We will ensure that all personnel who have access to and/ or process customer personal data keep all such data confidential in accordance with the applicable data protection laws.

7.5 We shall implement appropriate technical and organisational measures to ensure an appropriate level of security and to take necessary measures in accordance with the applicable data protection laws.

7.6 In the event of a breach of security, we shall notify guests without undue delay provided that notification of the breach shall not be construed as an acknowledgment of any fault or liability. We will take reasonable commercial steps to assist in the investigation, mitigation and remediation of any breach.

7. 7 You may request the removal of your personal details from our database by contacting info@amrc.ae. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/ or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

7.8 If you are required to submit a guest(s) personal data to enter a Promotion, you must ensure that your guests) has given you consent to provide us with their personal data.

7.9 You have the right to request deletion of any personal information however we may be required to keep some guest information for specific legal and regulatory reasons. You will be notified if any information cannot be deleted at the time of your request.

7.10 The Mall shall not share any guest information with any third-party processors or transfer or authorise the transfer of guest information without the prior consent.

8. Liability

8.1 Your entry or participation in Promotion and/or prize is at your own risk. If the Promotion or prize requires that you undertake any physical activity please ensure, before entering the Promotion, that you are in good health, that you have informed us before or at the time of claiming the prize of any underlying medical condition, physical or other impairment or medication you are taking which may be relevant and which could adversely affect your use or enjoyment of the prize, or ability to claim the prize. You must notify us immediately if you become ill or become aware of any other relevant medical or health and safety information which could affect your participation in a Promotion and/or prize. If you have a disability, please make this clear to us when you claim the prize, so we can consult with you well in advance of the prize and make such reasonable adjustments as are practical and within our reasonable control, based on all the circumstances, to ensure that you can enjoy the prize to the fullest extent.

8.2 We, and our respective parents, subsidiaries and affiliate companies, their successors and assigns and all their respective shareholders, directors, officers and employees ("Released Parties"), will have no liability whatsoever in connection with any Promotions and you shall hold the Released Parties harmless for any injuries, losses or damages of any kind that your or others may incur as a consequence of your participation in any Promotion, your entry, or your acceptance, use or misuse of any prize, gift or similar. By entering any Promotion, you explicitly release, discharge and hold harmless the Released Parties from and against any and all liabilities of any kind whatsoever (including under claim, demands, proceedings, awards or otherwise) and any costs, expenses, losses, damages, compensation, penalties, fees and disbursements arising as a consequence, whether directly or indirectly, of any injury, death, loss of or damage to property, or any reason, occurring during or arising out of your participation in any Promotion and the acceptance and/ or use or misuse of any prize, gift or similar.

8.3 If we consider in our reasonable opinion or have grounds to suspect that:

8.3.1 you or your entry are in breach of the Promotion Terms and Conditions;

8.3.2 you or any third party have cheated, deceived or engaged in fraudulent or unsporting conduct of any kind (including but not limited to, manipulating a Promotion, choice of prize winner(s) or any entry);

8.3.3 you or your guest(s) conduct yourselves in a way which is abusive or which exposes you or others to any medical, security, safety or similar risk whatsoever (including if you are intoxicated or abusive in any way) without limiting the options available to us, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. You agree that you have not done anything and will not do anything which is likely to bring us or any of our prize partners into disrepute or which might adversely affect our reputation or the Promotion. Entries deemed by us to be rude, offensive, defamatory, illegal, or condoning dangerous behaviour will be removed from the Promotion. If you are disqualified for any reason, you will not be compensated and you may be required to pay any costs incurred.

8.4 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions limits or excludes our (or any third party's) liability arising from fraud or from death or personal injury caused by negligence or any other type of liability which may not be limited or excluded by law, to the fullest extent permissible by law, we: (i) shall have no liability in relation to any act or omission of any third party; and (ii) exclude all liability to you and anyone else for any claims, costs, losses, including indirect loss, damage or harm of any kind arising from or in connection with the Promotion and any or gifts prizes and your use or enjoyment of them.

8.5 Save that nothing in the General Terms and Conditions or the Promotion Terms and Conditions limits or excludes our (or any third party's) liability arising from fraud or from death or personal injury caused by negligence or any other type of liability which may not be limited or excluded by law, to the fullest extent permissible by law, in no event will our total aggregate liability to you exceed the cost of the prize or gift won, awarded or otherwise provided in connection with the relevant Promotion.

8.6 We make no representation, warranty or guarantee in relation to prizes or gifts provided and, subject to the provisions set out at clause 8.2 and legal rights which cannot lawfully be waived, we will have no liability to you in relation to any prize or gift, their fitness for purpose or otherwise.

8.7 We cannot guarantee that the services or systems for entering the Promotion will be free from omissions or errors. Subject to the above, we do not accept any liability in relation to such services or systems.

9. Miscellaneous

9.1 We reserve the right to add, to delete or modify any provision of these General Terms and Conditions to comply with new laws or regulations or to update our offerings, at any time without notice. Failure to receive notification of a change does not render those changes invalid. It is your responsibility to make sure that you understand these provisions. We reserve the right to correct any errors, inaccuracies or omission in these General Terms and Conditions and Promotion Terms and Conditions without prior notice at any time. If you do not agree with any provision in these General Terms and Conditions or in the Promotion Terms and Conditions, then you should not enter into or consent to any promotional activity at the Mall. A copy of these General Terms and Conditions can be provided upon request.

9.2 Any and all rights in the promotional, marketing, gifting, and any other campaigns organised by the Mall are and shall remain the exclusive property of the Mall. This includes any and all content on social media and other online presence such as, but not limited to, text, images, graphics, logos, page headers, icons, images, audio clips, digital downloads, data compilation, software, trademarks, audio, video, data and other material (together “Content”). Participation in any promotional activity or competition shall not transfer or vest any rights in the Content to you. All intellectual property rights, proprietary right and licenses (if any) shall survive, as well as all restrictions on use, all limitation on liability and disclaimers.

9.3 Each of these provisions is severable and operate separately. If any of them are unlawful, void, or unenforceable, then the remaining provisions will remain in full force and effect.

9.4 These General Terms and Conditions and any Promotion Terms and Conditions shall be governed by and construed in accordance with the law of the Abu Dhabi Global Market as amended and updated from time to time. Any dispute arising in connection with these General Terms and Conditions and any Promotion Terms and Conditions shall be finally settled in the courts of the Abu Dhabi Global Market and you irrevocably agree that the courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in respect of any claim or dispute.

9.5 These General Terms and Conditions and Promotion Terms and Conditions are written in English (UK). Any translation of the provisions into another language is provided solely for convenience, and to the extent there is any conflict between the two, the English (UK) version shall take precedence.

9.6 In the event that there is any conflict or inconsistency between the provisions of the General Terms and Conditions, the Promotion Terms and Conditions, and the waiver and release form, these conflicts and inconsistencies shall be resolved in the following order of precedence:

(1) waiver and release form;

(2) Promotion Terms and Conditions; and

(3) General Terms and Conditions.

9.7 For any further enquiries, our contact details are:

Al Maryah Retail Company Ltd
The Galleria Al Maryah Island
Property Management Office
PO Box 764627
Abu Dhabi
United Arab Emirates

10. Effective: 5 September 2025.

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