KEEPING YOU SAFE

Here you will find all the health and safety measures we’ve put in place as per all UAE authority requirements so you can shop and dine at The Galleria with total peace of mind.

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Location: The Galleria Al Maryah Island, Abu Dhabi

KEEPING YOU SAFE

Here you will find all the health and safety measures we’ve put in place as per all UAE authority requirements so you can shop and dine at The Galleria with total peace of mind.

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   The Galleria Al Maryah Island, Abu Dhabi

IMPLEMENTATION OF AL HOSN GREEN PASS SYSTEM IS NO LONGER REQUIRED.


CONTACTLESS WAYFINDING

Finding your favourite store is now easier and safer than ever with The Galleria’s contactless wayfinding. A first for Abu Dhabi, all you need to do is scan the QR Code found at any of our mall directory touch screens, sync the app with your mobile, and you’ll get real-time directions for any store in the mall. Enjoy your safe shopping experience!


GO SAFE CERTIFICATION

The Galleria is ‘Go Safe’ certified by the Abu Dhabi Department of Economic Development and Abu Dhabi Department of Culture and Tourism. This certificate demonstrates our constant commitment to providing a safe shopping environment for the community.

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COVID-19 VACCINATION BOOTH AND TESTING FACILITIES

An onsite COVID-19 vaccination booth operated by Mubadala Health is open to the public at The Galleria Al Maryah Island for both citizens and residents over 16 years old. Visit

The Galleria also has an onsite COVID-19 testing facility operated by Abu Dhabi Stem Cells Centre and Yas Clinic Group. Visit


MALL HOURS OF OPERATION

Opening Hours :

  • Sunday - Thursday: 10am - 10pm
  • Friday - Saturday: 10am - 12am


WELLNESS AMBASSADOR PROGRAM

The Wellness Ambassador program is a new Al Maryah Island initiative which focuses on protecting the health and wellbeing of our guests. At The Galleria, the Wellness Ambassadors will play an important role in enhancing customer experience whilst maintaining safety measures at all times.

  • The Wellness Ambassadors are trained with specialised occupational health and wellness practices to ensure the safety of the community.
  • This training involves the implementation of specific hygiene policies, ensuring social distancing measures and preventive medical knowledge about the virus.
  • The Wellness Ambassadors will support guests in staying safe by maintaining health guidelines at The Galleria to ensure a safe and comfortable shopping experience.

HEALTH & SAFETY MEASURES

A strict cleaning and sanitisation programme and the frequency and length of cleaning have been increased.

Extra attention is paid to key touchpoints such as handrails, lifts and toilet facilities.

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HEALTH & SAFETY MEASURES

A strict cleaning and sanitisation programme and the frequency and length of cleaning have been increased.

Extra attention is paid to key touchpoints such as handrails, lifts and toilet facilities.

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Cleaning

  • A strict cleaning and sanitisation programme has been put in place, and the frequency and length of cleaning have been increased.
  • Extra attention is paid to key touchpoints such as handrails, lifts and toilet facilities.
  • All cleaning products are disinfection agents and are EPA (Environmental Protection Agency) approved.

Hand Sanitisers

  • Hand sanitisers have been installed throughout the mall for guests to use freely.

Staff Training & Awareness

  • The Galleria’s security, guest services and housekeeping teams have been thoroughly trained on safety and cleaning guidelines, which includes the handling of any guest suspected of coronavirus.
  • Dedicated mall ambassadors will be roaming the mall to further assist guests.

Car Parking & Services

  • Valet parking services are available.
  • Approved vehicle disinfection service providers are permitted in defined areas only.

SOCIAL DISTANCING

Guidelines apply throughout the mall including escalators and lifts, and within stores and restaurants. Signage and floor markings have been placed throughout the mall as a reminder.

Please note, The Galleria has been restored to 100% capacity in line with the latest government guidelines.

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SOCIAL DISTANCING

Guidelines apply throughout the mall including escalators and lifts, and within stores and restaurants. Signage and floor markings have been placed throughout the mall as a reminder.

Please note, The Galleria has been restored to 100% capacity in line with the latest government guidelines.

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Social Distancing

  • Social Distancing is not required.

Car Parking & Services

  • Valet services are available.
  • Approved vehicle disinfection service providers are permitted in defined areas only.

These guidelines apply throughout the mall including escalators and lifts, and within stores and restaurants. Dedicated mall ambassadors will be roaming the mall to further assist guests and ensure social distancing guidelines are followed.

DO’S & DON’TS WHILE VISITING THE GALLERIA

Whether you’re here to shop or dine, please note the following to make sure your visit is a safe and smooth experience.

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DO’S & DON’TS WHILE VISITING THE GALLERIA

Whether you’re here to shop or dine, please note the following to make sure your visit is a safe and smooth experience.

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DO

  • Bring your own reusable shopping bags
  • Pay via cashless methods (credit cards, Apply Pay, Samsung Pay, etc.)
  • Practice good hand hygiene. Wash frequently and/or use hand sanitisers.
  • Approach our guest services, security or mall ambassadors if you have any concerns or questions.

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DON’T

  • Visit the mall if you have a fever or are feeling unwell
  • Test, trial or try on any products in-store without assistance

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